Chandrayan Herbal & Food Pvt. Ltd. (“Company”, “We”, “Our”, “Us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, process, and safeguard your personal information when you visit our website, purchase our products, or interact with us in any manner.
By accessing our website or purchasing our products, you agree to the practices described in this Privacy Policy.
1. ABOUT THE COMPANY:
Chandrayan Herbal & Food Pvt. Ltd. is engaged in manufacturing and supplying herbal, Ayurvedic, and food products derived from natural ingredients. Our formulations are based on traditional Ayurvedic principles and modern quality control standards.
Registered Address:
Gram Singod, Tehsil Panagar
District Jabalpur – 482002
Madhya Pradesh, India
Contact No: 7000657818 / 9926330208
2. Scope of This Policy:
This Privacy Policy applies to all visitors, customers, and users who interact with Chandrayu through our Website or any other digital platform operated by us. It applies to personal information collected online as well as any information you provide to us directly through our services.
Wherever we use 'you' or 'your' in this document, we are referring to you as a visitor or customer of our Website.
3. Personal Information We Collect:
As part of your interaction with our Website, we may collect the following categories of personal information:
3.1 Information You Provide to Us
• Full name (first and last name)
• Email address
• Mobile phone number and contact details
• Username and password created during account registration
• Date of birth, age, and gender
• Residential address, shipping address, and postal code
• Payment and billing information (processed securely via our payment gateway partners)
3.2 Information Collected Automatically
• Pages visited and links clicked on our Website
• Number of times specific pages were accessed
• Device information, browser type, and IP address
• Cookies and usage data collected via tracking technologies
3.3 Information Received from Third Parties
We may also receive information about you from third parties, such as updated delivery status or shipping address information from our logistics partners, which we use to maintain accurate records and improve our services.
4. How We Collect Your Information:
We collect information through multiple channels:
• Directly from you during account registration, order placement, or when you fill out any form on our Website.
• From our logistics and payment partners who process transactions and deliveries on our behalf.
5. How We Protect Your Personal Information:
Chandrayu is committed to safeguarding your personal information. We have implemented appropriate physical, technical, and administrative security measures to protect your data against unauthorized access, disclosure, alteration, or destruction. These include:
• Restricted access to personal data on a strict need-to-know basis
• Use of encryption for sensitive data transmissions
• Regular review of data collection, storage, and processing practices
• Secure server infrastructure maintained by our hosting partners
While we take all reasonable steps to protect your personal information, please note that no transmission of data over the internet can be guaranteed to be completely secure. By using our Website, you acknowledge and accept this inherent risk.
6. Contact Us:
If you have any questions, concerns, or complaints regarding this Privacy Policy or the handling of your personal information, please contact us at:
Chandrayu Herbal and Food Pvt. Ltd.
Registered Office: Plot No. 02A, Daddanagar, Katangi Road, Jabalpur (M.P.) – 482002, India
Manufacturing Unit: Gram Singod, Teh. Panagar, Dist. Jabalpur, Madhya Pradesh – 483220, India
Email: info@chandrayu.in
Contact No: 7000657818 / 9926330208